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| With 20 years experience in the field, FRCI is well recognised for the quality of its services. We have a list of corporate references in Mauritius and have also, throughout the years, exported many of our services in the Indian Ocean region, Africa, the Pacific, Europe and the USA. With a variety of skills and competencies, FRCI is pleased to offer its services on an international scale. |
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| Why choose FRCI for your BPO needs |
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We have built strong partnerships with some of the most important ICT companies in the world, including Microsoft, McAfee, SkillSoft and Novell. Since 2007, FRCI has been acknowledged as a Microsoft Gold Partner and Novell Gold Partner.
We offer labels of quality and of international standard.
FRCI has 20 years successful experience in the corporate sector.
Our track record speaks for itself with successful realisations in business and Web applications and excellent technical and training references.
All staff is bilingual – speaking both French and English |
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| What outsourcing services do we offer? |
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Business application development
(Microsoft technology: Visual Basic - Visual Studio - .Net – SQL Server) |
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FRCI has developed an ERP (Enterprise Resource Planning) system, Azurmind, covering all main areas of business applications: General Accounting, Inventory Management, Procurement (local/foreign) and Sales Management.
We also cover some vertical applications such as: Contracting Management, Construction Management, Sales/Retail/POS Management (ex: large hardware stores), Plant and Equipment Identification, Workshop Management and Transport Management
Azurmind was implemented in various Mauritian companies where it operates successfully. Our software development team also accepts custom made application development and is ready to consider a partnership in the development outsourcing paradigm.
>> More information about our business solutions |
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| Web solutions |
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FRCI’s subsidiary company, eServices, leads the way in Web development and design in Mauritius. We would be interested in partnerships allowing us to progress internationally.
eServices’ solutions include Web development and design, Intranet and Extranet solutions, hosting, search engine optimisation, domain name registration and e-mailing solutions.
We invite you to visit eServices website to check our portfolio, which shows the quality of our work. |
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E-Learning and Help Desk |
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FRCI is an experienced training company, a certified Microsoft Gold Partner for Training, and a leader in corporate training in Mauritius and the region.
Our outsourcing competencies and interest in this area cover:
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Setting up a call centre with tutors, technicians and engineers in Mauritius |
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Setting up of an LMS (Learning Management System) and IT course contents on our ISP server in any country |
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Service the corporate sector in the e-learning area and act as a help desk |
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| >> More information about our training solutions |
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| Technical Remote assistance |
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We have a competent and qualified team of engineers that have considerable experience in technical assistance through SLAs (Service Level Agreements). Our engineering competencies have been recognised with a Microsoft Gold Partnership.
We have an interest in assisting in remote technical assistance through international SLAs.
FRCI services a great number of large organisations in Mauritius and in the region, including banks, insurances and hotel groups.
>> More information about our IT Infrastructure solutions
>> More information about our Enterprise Content Management solutions |
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