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IT Management |
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Isys implements, organises and optimises organisations' IT infrastructure and content management.
Our engineers and consultants are trained and certified on products and solutions from worldwide vendors such as Microsoft and McAfee among others. Our partners for IT management include Microsoft, McAfee, Double-Take Software, Linux, HP, Dell, Adobe and Elo.
Isys is also a preferred Microsoft Partner in the Indian Ocean region for Enterprise Agreements.
IT Infrastructure
IT Infrastructure represents the core foundation of an organisation's operations: |
- Systems Management (networks, servers, thin clients, directory services…)
- Security management for systems and data (intrusion prevention, management of virus/spam/malware, proxy & firewall…)
- Technical training and workshops
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Enterprise Content Management
Enterprise content management (ECM) involves the management of non-structured data such as e-mails, scans, customer and supplier communication, memos and business forms to allow organisations to structure their information flow and optimise their processes:
- Setting up of collaboration tools
- Process Automation
- Archiving and digitisation
- Search
- Themes analysis and filing structure
- Workflow and forms management
- Customer Relationship Management
Our project approach
Our audit and consulting offer covers the first evaluation stage and part of the planning phase. Outcomes include:
- Proof-of-concepts
- Assessments and recommendations
- Project vision and scope
- Design documents
During the planning, building and deployment phases, we offer:
- Project management
- Lab testing and pilot
- Implementation and operations document
- Deployment and deployment assistance
- Technical training
Once the deployment is complete, we offer Service Agreements for the operation phase. These are based on a proactive approach and aim to not only attend to problems when they occur but also prevent these problems from happening. Service Agreements include:
- Preventive maintenance
- Technology workshops
- Reactive support to problems
- Emergency support
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