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"Leadership is the art of giving people a platform for spreading ideas that work." — (Seth Godin)

Community Manager

Key Responsibilities

  • Responsible for the ongoing management and growth of the social media presence in alignment with business strategies and direction of FRCI’s clients.
  • Create, manage and grow clients’ business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram.
  • Responsible for developing content across owned and earned social channels. This could include blog posts, tweets, status updates, pins, photos and videos.
  • Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives.
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
  • Identify sales prospects and contact these and other accounts.
  • Establish and maintain current client and potential client relationships.
  • Follow up the Marketing plan and promote Company’s services.
  • Acts as a front line representative for the Company and provide excellent service consistent with the Company’s core service standards and brand attributes.
  • Respond to customers interactions in a professional and timely manner, provide help and advice using the company’s products or services and achieve positive resolutions.

Qualifications & Experience


  • Degree in Digital Marketing.
  • Above 2 years work experience in similar field will constitute an advantage.
  • Fluency in best practices for information architecture and design, as well as knowledge of usability principles and techniques