WHAT ARE YOU LOOKING FOR?
Community Manager
Key Responsibilities
- Responsible for the ongoing management and growth of the social media presence in alignment with business strategies and direction of FRCI’s clients.
- Create, manage and grow clients’ business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram.
- Responsible for developing content across owned and earned social channels. This could include blog posts, tweets, status updates, pins, photos and videos.
- Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives.
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
- Identify sales prospects and contact these and other accounts.
- Establish and maintain current client and potential client relationships.
- Follow up the Marketing plan and promote Company’s services.
- Acts as a front line representative for the Company and provide excellent service consistent with the Company’s core service standards and brand attributes.
- Respond to customers interactions in a professional and timely manner, provide help and advice using the company’s products or services and achieve positive resolutions.
Qualifications & Experience
- Degree in Digital Marketing.
- Above 2 years work experience in similar field will constitute an advantage.
- Fluency in best practices for information architecture and design, as well as knowledge of usability principles and techniques