Keep up-to-date with technology related to IT Systems;
Performs and maintains system security, and application backups;
Installs local and remote peripheral computer equipment;
Tests new software with various operating systems;
Updates software as released by supplier;
Respond to internal and external customer support calls in a timely fashion
Troubleshoots and resolves computer operating, software/hardware problems and provides technical support as requested;
Degree in Information & Technology.
Vendor certified IT Professional.
Past experience in operating both large and small scale computer systems, a variety of operating systems, software, hardware, and networks.
Knowledge of utilization and purposes of management information systems; principles and operation of networks, operating systems, standard software applications, hardware, and related peripheral equipment. (Azure, Skype for Business)