With a CRM, you learn about your customers and improve how you engage with them.
You can propose timely sales offers to specific customer segments based on their purchase history.
You can keep track of your interactions with your clients across teams; improve your customer service and follow-up; automate time-consuming tasks such as recurring emails or billing...
But it’s important to choose the CRM that’s right for you and your customers. FRCI offers powerful and customisable CRM solutions that allow you to gather customer information and understand their experiences across your business.
Microsoft Dynamics 365 let's you tackle all your specific marketing, sales and customer service challenges.