Solutions

Arivela is a comprehensive platform designed to streamline your field operations — from pre-sales to after-sales — by consolidating all information and workflows into one intuitive system. It delivers real-time insights, enhances team coordination, and promotes a seamless customer experience. By enabling smarter planning and collaboration, Arivela helps reduce paper usage, cut costs, and improve service delivery. 

Core Functionalities:

• Team Planning & Monitoring
  Schedule, track, and coordinate field teams efficiently  

• Data Capture
  Securely attach photos, signatures, and geolocation to interventions

• Notifications & Reporting
  Automatically notify stakeholders and send intervention reports to customers and team leads  

• Eco-Conscious Design
  Eliminate redundancy and reduce paper use  

• Reporting & Analytics
  Access comprehensive transaction history and analytics in a central dashboard

• Scalable & Customizable
  Adaptable to your systems, with integration and automation capabilities that evolve with your business  

• Digital Signatures & Document Management
  Handle sign-offs with flexibility across document types  

• Delivery Management
  Track products, prices, proofs of delivery, and payments seamlessly  

Triber offers a sleek, efficient alternative to traditional business cards, helping modern professionals connect seamlessly while reducing environmental impact.

Key Benefits

• Effortless networking – Instantly share digital business cards via QR code, email, or messaging

• Always up to date – Update roles, contact info, or branding in real-time—no reprinting needed

• Eco-friendly – Eliminate paper waste and support sustainability goals

• Enhanced digital format – Embed clickable links, files, or multimedia to present a richer professional presence

• Tech-forward image – Showcase your organization as modern, innovative, and digitally savvy  

Core Features

• Create and share digital cards across iOS and Android

• Manage multiple companies, departments, and custom branding

• Offline access—share cards even without internet connectivity

• AI-driven card scanning to auto-update contacts from physical cards

• Analytics dashboard to track views and shares  

Triber is a flexible loyalty platform designed to boost engagement and reward lasting connections - with customers or employees. It helps businesses create tailored loyalty programs that drive repeat purchases and build long-term relationships. Easy to use and manage, Triber simplifies how you track, award, and optimize loyalty points, turning every interaction into an opportunity for growth.

Key Benefits:

• Encourages repeat business and long-term retention

• Strengthens customer and employee engagement

• Easy-to-use interface for managing loyalty points and rewards

• Supports both B2C and internal employee recognition programs

Key Components of Triber:

• Triber Engage & Reward - A loyalty-focused module that enables businesses to recognize and reward customers and employees, driving engagement and loyalty.

• Triber FlexVoucher - Simplifies voucher management by allowing businesses to create, customize, and track vouchers for promotions or rewards — with real-time tracking and seamless integration.

• Triber Identity - A professional networking toolset, including digital business cards and document sharing features, enhancing brand presence and facilitating stronger connections.

Contracts are at the heart of every business relationship - but managing them shouldn’t slow you down. ContractFLOW helps you take control of the full contract lifecycle with clarity and efficiency. 

From creation to renewal, the platform ensures that every agreement is:

• Easily accessible – All your contracts in one secure, centralized location

• Trackable – Stay on top of key dates, approvals, and renewals

• Aligned with business goals – Keep your agreements focused on outcomes that matter

With ContractFLOW, you can:

• Save time – Reduce manual work and accelerate approval cycles

• Reduce risks – Maintain full visibility and control over contract terms

• Improve compliance – Standardize processes and meet regulatory requirements

All in a system designed to streamline communication and execution — so your teams can focus on what matters most

Our E-Payment Platform and Centralised Direct Debit (CDD) solution simplify and automate financial transactions for businesses and individuals.

Built for security, compliance, and efficiency, it ensures seamless integration with local banks and aligns fully with Bank of Mauritius regulations.

Key capabilities include:

• Encrypted payment processing – Ensures data privacy and transaction security

• Multi-level approval workflows – Supports clear, auditable authorization steps

• Mandate onboarding – Easily manage direct debit mandates from clients or customers

• Direct debit automation – Schedule and process recurring payments with ease

• Local bank integration – Compatible with major Mauritian financial institutions

• Regulatory compliance – Fully aligned with Bank of Mauritius requirements

We help businesses simplify and speed up their payables process through intelligent automation — reducing manual work and boosting visibility.

Key benefits include:

• Reduced manual input – Automate repetitive tasks and data entry

• Improved cash flow visibility – Gain real-time insights into payables and liquidity

• Stronger supplier relationships – Ensure timely payments and clear communication

Our solution is backed by expert support to help your teams work smarter and deliver real value.

Unlock new levels of efficiency with intelligent AI agents designed to automate tasks, support decision-making, and elevate customer experiences. Whether it’s handling repetitive processes, powering chatbots, or delivering real-time insights, our AI-driven solutions help your teams do more with less effort.

Use AI to:

• Automate repetitive processes – Free up time for high-value work

• Power smart chatbots – Improve customer service with real-time, automated support

• Deliver actionable insights – Leverage real-time data for faster, smarter decisions

At FRCI, we help you integrate AI seamlessly into your operations — not just as a tool, but as a trusted digital teammate that evolves with your business

Looking to modernize your phone system?

We help businesses implement powerful VOIP telephony solutions using 3CX or Microsoft Teams — giving you flexibility, scalability, and crystal-clear communication, whether you're in the office or on the go.

• Seamless integration with your workflows

• Cost-efficient cloud or on-premise deployment

• Remote-ready, mobile-friendly solutions

• Expert support from planning to rollout

Let’s simplify your telephony — and future-proof it too. Talk to us about transforming the way you connect.