(Advanced Supervisory Management Skills)

Upon completing this course, participants will gain the skills to lead effectively by distinguishing supervisory from operational roles, setting and monitoring objectives, communicating and delegating efficiently, motivating their teams, and using their influence to drive performance and results.

  • Date:

    3 to 5 December 2025

  • Duration:

    12 Hours

  • Price

    Rs 40,000

Content
MODULE 1: NEGATION OF EFFECTIVE COMMUNICATION
  • Obstructions to effective communication
  • Communicating assertively
  • Positive perception and character conveyance
  • Giving and accepting feedback
  • Demonstrating appreciation towards others
  • Appropriating behaviour in different situations
  • Effective interpersonal communication
MODULE 2 COLLABORATIVE COMMUNICATION
  • Comprehending Team Dynamics
  • Uniting and synergizing team effort
  • Impactful collaborative decision making
  • Capitalizing on styles, personalities, and strengths
  • Elements for Developing high performing teams
MODULE 3: INTERPERSONAL SKILLS IN PEOPLE MANAGEMENT
  • Communicating Change and Change management
  • Identifying and Minimizing Conflict
  • Recognizing indications of potential conflicts
  • Types and sources of conflicts
  • Conflict Resolution
  • Importance and Value for constructive feedback and positive criticism
Module 4 : DEFINING OWNERSHIP AND ACCOUNTABILITY
  • What do we mean by Taking Ownership and Accountability?
  • Why it is important for individuals?
  • Why it is important for organisations?
  • Analysing both positive and negative potential outcomes
  • The importance of empowerment and responsibility
Module 5 : IMPROVING PERFORMANCE THROUGH OWNERSHIP AND ACCOUNTABILITY
  • Benefits of personal ownership and accountability
  • Benefits of corporate ownership and accountability
  • How to inspire at a team level?
  • How to develop on a personal level?
  • The relationship between ownership and performance
Module 6 : STRUCTURING OWNERSHIP AND ACCOUNTABILITY
  • Understanding the relationship between ownership and goal setting
  • Identifying the key stages of the accountability cycle
  • Self-assessment and team dynamics
  • Implementing effective systems for task allocation and prioritisation
  • Building in contingency models and resolving conflict
Module 7 : OWNERSHIP AND ACCOUNTABILITY AT A TEAM LEVEL
  • Implementing effective strategies for problem-solving and decision making
  • The importance of successful delegation
  • Tools and techniques to inspire and encourage accountability
  • Fostering a culture of accountability within your team
  • Encouraging and inspiring innovation and a growth mindset
Module 8 : OWNERSHIP AND ACCOUNTABILITY AT A CORPORATE LEVEL
  • Identify key areas of opportunity!
  • Analyse examples of positive and negative potential outcomes
  • The importance of brand image and reputation
  • High-level conflict resolution
  • How to create an environment of honest feedback and innovation
Module 9 : PLANNING AND PREPARING A MEETING
  • The Basic Essentials of Meetings
  • Components of Successful Meetings
  • Qualities of Effective Meetings
  • Important Questions: Why, When, Who & Where
  • Leading a Meeting
  • Pre-meeting preparation
  • Planning and Preparing Agenda
  • Goal and purpose of an agenda
  • Importance of the Agenda
  • Do’s and Don’t of an Agenda
  • Understanding the Objective of the meeting
  • Setting a SMART Objective that returns results
  • Aligning the meeting objectives to organizational goals
Module 10 : EFFECTIVE DELEGATION SKILLS
  • Introduction to Delegation
  • Understanding Effective Delegation
  • Benefits of delegation: Manager and Employee
  • Prioritizing tasks and work to be delegated
  • Active and Reactive tasks
  • Whom and What to Delegate
  • Levels of Delegation
  • Having an open mindset
  • Being critical and judgemental
  • Positivity of a positive mind
  • Critical questioning
  • Problem-solving questions
  • Delegation challenges
Register Here.
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