(The Power of Emotional Intelligence: Building Stronger Teams and Leaders)
Unlock the power of Emotional Intelligence to thrive at work!" This course equips participants with the knowledge and practical tools to understand and manage their own emotions, recognize others’ feelings, and enhance communication, collaboration, and leadership. By the end, you’ll boost self-awareness, regulate emotions, build stronger relationships, resolve conflicts effectively, and create a personal EI development plan for ongoing growth.
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Date:
13 to14 November 2025
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Duration:
12 Hours
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Price
Rs 25,000
Content
Module 1: Introduction to Emotional Intelligence (EI) and Self-awareness
- Definition of EI, its origin and components
- Individual activity: personal EI assessment
- Importance of awareness and self regulation
- Group activity: Developing self-awareness and self-regulation
- Why EI matters in leadership and teamwork?
Module 2: Developing and applying self-awareness
- Difference between emotions and emotional triggers
- Exercise on emotional audit
- Tools to increase self-awareness
- Identifying personal strengths and development areas
- Case study: Impact of self-awareness on leadership
Module 3: Understanding self-regulation and managing negative emotions
- The role of emotional control in conflict and pressure situations
- Group activity: Recognising negative emotions and reframing negative thoughts
- Managing negative emotions that may derail someone
- Role-play: Difficult conversations in workplace
- How to establish a personal action plan for self-regulation
Module 4: Empathy and communication skills
- Understanding and practicing empathy
- How emotions affect verbal & non-verbal communication
- Activity: Barriers to empathy in teamwork and leadership
- The power of active listening
- Role play: Listening without interrupting
- Building trust, showing appreciation and how to motivate a team
- Group work: The qualities of authentic leaders
Module 5: Team dynamics and tailored social skills
- Reflection work: How EI impact on the spirit of the team
- Dealing with difficult and aggressive people in the workplace
- Group activity: Team problem-solving challenge
- Building effective communication in teams
- Difference and importance of influence, persuasion and leadership
- Giving and receiving feedback
- Managing conflict through resolution strategies
Module 6: Integrating EI in working practice and achieving emotional balance
- Self-reflexion activity: How to apply EI in decision making
- Action plan to create an emotionally intelligent workplace culture
- Personal enhancing EI development plan: a process for reclaiming the self-esteem
- Group activity: EI in action for the leadership challenges (case studies and simulations)
- Wrap-up & course feedback
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