Your Field Service Management Solution
Digitize, Monitor and Empower Your Field Teams.
INTRODUCTORY
Arivela is a modern field service management solution that helps businesses digitise and manage field operations efficiently.
It replaces manual paper-based processes with a centralized digital platform that improves visibility, coordination and service delivery.
By connecting field teams and office teams in real time, Arivela enables faster decision making,
better planning and a more consistent customer experience across all field activities.
WHY ARIVELA
Arivela simplifies field operations by centralising planning, execution, monitoring and reporting in one intuitive platform.
Real-time visibility and automated workflows improve control, reduce errors and lower operational costs across the entire service lifecycle.
BENEFITS
- 1 Enhanced Operational Visibility Gain real-time visibility into field operations and team activities, enabling better oversight, faster decision-making, and improved service control.
- 2 Faster Planning and Scheduling Improve planning accuracy and speed with digital workflows that reduce delays, optimise schedules, and support scalable operations as your business grows.
- 3 Reduced Manual Work and Errors Minimise paperwork and manual data entry through streamlined digital processes, ensuring accurate data capture and higher operational efficiency.
- 4 Seamless Communication and Coordination Strengthen coordination between field and office teams while ensuring clear, timely communication with customers for a smoother end-to-end service experience.
FUNCTIONALITIES
Team Planning and Monitoring
+
- Plan, schedule and coordinate field teams with ease. Managers gain real time visibility on job progress, team availability and activities, enabling quicker adjustments and better resource allocation.
Data Capture and Accessibility
+
- Field teams capture photos, and geolocation data directly from the field. All information is securely stored and instantly accessible to the office, improving accuracy and traceability.
Digital Proof of Intervention
+
- Each intervention is validated through digital signatures providing reliable proof of service and reducing disputes.
Notifications and Customer Communication
+
- Automated notifications keep customers, team leads and stakeholders informed at key stages of the service process, improving transparency and customer experience.
Reports and Dashboards
+
- Access a centralized dashboard with full intervention history, transaction data and performance insights to support informed decision making.
Online and Offline Capabilities
+
- Arivela supports both online and offline use, allowing field teams to continue working even in areas with limited connectivity. Data is synchronized automatically once a connection is restored.
Scalability and Customization
+
- Arivela adapts to your operational needs through customizable workflows, forms and integration capabilities, allowing the platform to evolve as your business grows.
Delivery Management
+
- Track products, quantities, pricing, proof of delivery and payments in one system for greater accuracy and control over delivery operations.
Designed for Efficient and Sustainable Operations
+
- Arivela supports eco-friendly digital workflows by reducing reliance on paper and eliminating duplicate processes. This improves operational efficiency while supporting sustainability goals.
- The platform is flexible, secure and scalable, making it suitable for businesses of all sizes managing mobile teams.
Contact us for more information