(Business Solutions)
Telephony. VOIP Telephony Solutions: 3CX & Microsoft Teams

Move to flexible, scalable VOIP telephony with 3CX or Microsoft Teams, built for teams working from the office, remotely or across multiple locations. 

A modern phone system needs to keep up with how teams actually work today, whether that means staff in a single office, a hybrid workforce, or teams spread across different countries and time zones. FRCI implements VOIP telephony solutions using 3CX or Microsoft Teams, deployed on the cloud or on-premise depending on the organisation's infrastructure and requirements. From planning through rollout and ongoing support, the goal is a communication system that is cost-efficient, mobile-friendly and able to scale as the organisation grows. 

Why Modernise Your Phone System
  • Seamless integration with existing workflows 
  • Cost-efficient cloud or on-premise deployment 
  • Remote-ready, mobile-friendly solutions 
  • Expert support from planning through rollout 
FRCI's Approach

FRCI plans, deploys and supports VOIP telephony end to end, helping businesses move away from legacy phone systems toward a platform that scales with the organisation. 

What is the difference between 3CX and Microsoft Teams telephony?

3CX is a dedicated VOIP PBX platform, while Microsoft Teams telephony integrates calling directly into the Teams environment businesses already use for chat and meetings. FRCI helps determine which fits existing infrastructure and budget. 

Can VOIP telephony be deployed on the cloud or on-premise?

Yes. FRCI supports both cloud and on-premise deployment, depending on the business's requirements. 

Is VOIP telephony suitable for remote or hybrid teams?

Yes. VOIP solutions are mobile-friendly and remote-ready, so staff can make and receive calls from anywhere with an internet connection.