(Supervisory Management Skills)

This Supervisory Skills Development program supports the transition from team member to team leader, helping participants better understand business needs and strengthen effective communication. It develops skills in active listening, conflict management, and assertiveness, enabling more confident and impactful leadership.

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  • Date:

    05 - 12 June

  • Duration:

    12 Hours

  • Price

    Rs 24,000

Content
Module1: Understand And Explore
  • Their role as a Supervisor
  • Difference between management and leadership
  • How to balance both sets of skills?
  • Competencies of a supervisor
Module 2: Managing People
  • Managing the expectations
  • Managing team members
  • Managing peers
  • Managing your managers
Module 3: Communication
  • Evaluate self in communication abilities
  • Develop communication
  • Evaluate your natural Listening skills
  • Acquire active listening skills
  • Asking effective questions
  • Understand how to communicate during meetings
  • Being assertive
Module 4 : Recognising The Achievements
  • Understand the relevance of recognizing the team members for their effort
  • Strategies for recognizing the team members
Module 5: Delegation & Accountability
  • Importance of delegation and accountability
  • Assess your current delegation and accountability strengths and areas for improvement
  • Learn how to effectively communicate a delegated assignment to team members and follow through with them for accountability
Module 6: Building Trust
  • Importance of trust to build productive relationships and achieving business results • Identify the behaviours and actions that make and break trust
  • How to rebuild lost or damaged trust?
  • Create action plans and strategies for sustainability
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